Region
EU · UK · US · global — wherever Stripe operates.
Two different Stripe relationships
We use Stripe in two separate places, and they don't mix:
- Subscription billing — you pay GetUp via our Stripe account. Managed from
/company/subscription. - Customer-charge sync — your Stripe account, where you charge your own customers, is connected read-only via Stripe Connect. Managed from
/integrations. This page covers the second relationship.
What it does
- Charges — successful card charges flow into GetUp's revenue view.
- Payouts — Stripe payouts to your bank account land as inbound finance entries.
- Refunds + disputes — surfaced inline against the original charge.
- Read-only — GetUp can't initiate a charge or refund on your Stripe account from this integration.
How to connect
- Open /integrations, click Connect on the Stripe Connect card.
- You're redirected to Stripe's OAuth consent screen. Sign in to the account you charge your customers with (not the GetUp-billing one) and approve the read scopes.
- On callback, GetUp stores the encrypted refresh token, labels the connection with your Stripe display name, and triggers the first sync.
Data direction
Inbound only.
Disconnect
Disconnect from /integrations. The OAuth grant is revoked on Stripe's side; future charges and payouts stop syncing. Past data stays.