Where it lives in the panel
/shifts— weekly grid, location filter, drag-to-assign UI./calendar— calendar view across locations./edit-hours— bulk edit actual hours when the plan didn't match reality./locations— list of locations; each has a tablet URL of/location/{id}/tablet./staff/shiftsand/staff/panel— what the staff member sees from their phone.
A normal weekly flow
Most operators publish the schedule once a week and patch mid-week as people swap shifts:
- Plan — drag employees onto slots in
/shifts. Each shift captures date, start, end and assigned employee. Brand and location come from the employee's default unless you override per slot. - Validate — pending leave or permission requests for the week appear inline; approve or reject before publishing.
- Publish — save. Staff see their assignments on
/staff/panelimmediately. - Track — during the week, watch the Alerts page for late-checkout warnings and missed-shift flags.
- Patch — when reality drifts, use
/edit-hoursto enter actual start / end times. The original planned shift stays for audit; the actual hours feed payroll.
The tablet check-in flow
Per location, GetUp expects exactly one shared tablet on the floor. The tablet is anonymous — no staff sign-in. It reads the day's schedule and issues short numeric codes; the employee enters the code on their own phone to confirm attendance.
- Check-in code— issued from 10 minutes before shift start, valid for 10 minutes once shown. If the employee uses the code within 2 minutes of the planned start, the system records the planned start time (the "arrived on time" grace).
- Check-out code — issued from shift start until 30 minutes after the scheduled end, valid for 15 minutes once shown. The 30 minutes after end count as worked time; anything beyond that is capped.
- Responsibilities— outstanding tasks for the shift block check-out until they're ticked. See HR & People.
- Forgot to check out — the auto-checkout cron closes the shift after 24 hours, with a note in the activity log.
What gets recorded per shift
- Planned start and end (manager input).
- Actual start and end (from tablet check-in / check-out, or manual edit if the system missed it).
- Brand and location.
- Notes — free-text per shift, visible to the assigned employee and managers with shift permission.
- Activity log entries for every state change: created, published, checked-in, checked-out, edited, auto-closed.
Permissions
Shift permission on a staff record adds /staff/shifts to their sidebar. Without it, they can still check in / out (the tablet is anonymous) but they can't see the schedule from their phone — a manager has to publish it elsewhere.
Where to go next
- How-to: publish a weekly schedule
- How-to: set up the venue tablet
- HR & People — responsibilities, leave requests, employee records
- Payroll — how actual hours feed monthly pay