Terms of Service

This agreement is made between the operator providing the GetUp service (hereafter “Service”) (“Provider”, “we”) and any natural or legal person who opens an account, registers, or uses the Service (“User”, “you”).

• Service: the web application at getup.dev, APIs, mobile clients and all related features.
• Account: an access record created with email and/or Google Sign-In.
• Subscription: a paid plan that renews monthly.
• Content: all data uploaded to the Service by the User.

The Service is a Software-as-a-Service product offered “as is” and “as available”, consisting of modules such as business management, personnel planning, expense tracking, payroll, invoicing (KSeF), and similar. Features may be added, changed, or removed without prior notice.

1. The User is solely responsible for the confidentiality of their username, email, password, and 2FA codes. If the account is compromised, the Provider must be notified immediately.
2. The User is responsible for all actions on the account — including those performed by employees, managers, or third parties.
3. It is the User's duty to ensure that information provided during registration is accurate and current. False statements may result in account closure without warning.
4. The Provider may suspend or delete the account in case of suspicious access, fraud, abuse, or legal obligation.

1. The Service is offered for a monthly subscription fee, collected via Stripe.
2. The subscription renews automatically until cancelled. Cancellation takes effect from the next period; the current period's fee is not refunded.
3. Failed payments are retried for 7 days. Continued non-payment results in read-only mode or account lock.
4. Prices may change. Changes are announced by email at least 30 days in advance.
5. Refund policy: fees are not refunded except as required by EU consumer law. The 14-day right of withdrawal does not apply to business (B2B) use.
6. Taxes (VAT, withholding, etc.) are the User's responsibility. Invoices are issued by Stripe.

Depending on the plan purchased, limits on employees, locations, invoices, etc. may apply. If a limit is exceeded, the Provider may prevent new records, auto-upgrade to a higher plan, or issue an additional invoice.

The User may not use the Service for:

• Unlawful activities, fraud, money laundering, tax evasion
• Processing third parties' personal data without their consent
• Attacks, intrusion attempts, DDoS, or reverse engineering of the Service
• Copying, distributing, or creating derivative works from the software
• Unauthorized access to other users' accounts or data
• Spam, harassment, hate speech, or copyright-infringing content
• Excessive API calls, scraping, or resource exhaustion

In case of breach the account is suspended/deleted without warning and the Provider may claim any damages incurred.

1. The Service's source code, design, logo, trademarks, and interface belong to the Provider. The User only obtains a right of use; no copyright, license, or ownership is transferred.
2. Content uploaded by the User remains the User's. The User grants the Provider a worldwide, royalty-free, sublicensable right of use, limited to running the Service, taking backups, producing aggregate statistics, troubleshooting, and meeting legal obligations.
3. The User warrants that uploaded Content does not infringe third-party rights.

The Provider does not guarantee uninterrupted or error-free operation. The Service may be partially or wholly unavailable due to maintenance, updates, third- party provider outages (Firebase, Stripe, Vercel, Resend), or force majeure. Planned maintenance is announced reasonably in advance.

1. The Provider applies TLS in transit, encryption at rest, access logs, and role-based authorization. However 100% security cannot be guaranteed.
2. The User is responsible for their own backups of critical data. The recoverability of Provider-managed backups is not guaranteed.
3. In case of a data breach, notifications are made to the User and the supervisory authority within statutory deadlines (see Privacy Policy).

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. THE PROVIDER MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ERROR-FREE OPERATION, PERFORMANCE, OR SERVICE QUALITY. THE USER BEARS THE ENTIRE RISK OF USING THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, BUSINESS INTERRUPTION, DATA LOSS, REPUTATIONAL HARM, OR THIRD-PARTY CLAIMS).

THE PROVIDER'S TOTAL LIABILITY IS LIMITED TO THE SUBSCRIPTION FEES PAID BY THE USER IN THE 12 MONTHS PRECEDING THE EVENT. FOR FREE-TIER USE, LIABILITY IS CAPPED AT EUR 50.

Exceptions: (a) intent and gross negligence, (b) death or personal injury, (c) statutory obligations under EU data protection law (GDPR), and (d) any liability that cannot be excluded by law.

The User agrees to hold the Provider harmless from all claims, actions, costs (including reasonable attorneys' fees), and damages arising from the User's unlawful use of the Service, uploaded Content, or breach of this agreement.

The Service uses third-party providers such as Google/Firebase, Stripe, Resend, ImprovMX, and Vercel. Their own terms and privacy policies apply. The Provider is not responsible for their faults or downtime.

1. The User may cancel the subscription via the billing panel. Cancellation takes effect at period end.
2. The Provider may terminate the agreement at any time for breach of terms, non-payment, inactivity exceeding 6 months, or legal necessity.
3. User data is retained for 30 days after termination. During this period the User may export their data.

The Provider reserves the right to change these terms. Material changes are announced by email at least 14 days in advance. Continuing to use the Service after an update constitutes acceptance of the new terms.

This agreement is governed by the laws of the Republic of Poland. The courts of Warsaw have exclusive jurisdiction over disputes. Consumers retain the right to sue in their place of residence.

The Provider is not liable for failures to perform due to war, terrorism, natural disasters, epidemics, general strikes, public authority decisions, infrastructure failures, cyberattacks, or cloud provider outages.

Questions: support@getup.dev