The three plans, side by side
Starter — €69 / 299 zł / $79 per month. For small businesses just getting started: single location, single brand, up to 20 employees, 50 invoices per month, online booking with up to 2 professionals. Includes Shifts, HR, Finance and Bookings modules.
Pro — €129 / 499 zł / $139 per month. The full operations suite for growing chains: 10 locations, 100 employees, 500 invoices per month, 25 professionals, 5 brands. Adds Payroll, KSeF (Polish e-invoicing), the AI Assistant and all eleven Integrations.
Enterprise — custom pricing, sold via sales@getup.dev. Unlimited companies, locations, employees and professionals. Custom modules and ERP / API access, sector-specific deployments, a dedicated account manager, an SLA, training and onboarding package, 24/7 priority support.
The 14-day trial
Every Starter and Pro workspace begins with a 14-day free trial. The clock starts when your workspace is activated, not when you submit the application. No credit card is required to start; you only put a payment method down when you decide to keep going.
- All Pro features are available during the trial regardless of which plan you signed up for. Pick the plan that matches your real volume on day 14, not earlier.
- You can cancel from
/company/subscriptionat any time during the trial. Cancelling means no charge ever happens and your workspace becomes read-only on day 15. - You can convert before day 14. The first paid month starts the day you convert; the unused trial days are not forfeited (they count as already-credited).
Currencies
Subscription billing runs in EUR, PLN or USD via Stripe. Pick the currency on the upgrade screen; you can't mix-and-match per company in one workspace.
Workspace operating currency — the currency your invoices, expenses and reports are denominated in — also supports CAD and TRY in addition to EUR / PLN / USD. Set it on the company profile. Polish-registered companies default to PLN; Turkish-registered to TRY; everyone else to EUR.
Upgrading and downgrading
From /company/subscription:
- Upgrade Starter → Pro — takes effect immediately. The new modules unlock within seconds; you're charged a pro-rated amount for the remainder of the current cycle, then the full Pro fee on the next renewal.
- Downgrade Pro → Starter — takes effect at the end of the current cycle. The lock-out only happens on renewal day; until then you keep all Pro features. If your current usage exceeds Starter limits at downgrade time (e.g. you have 8 locations on Pro), the system blocks new creations but doesn't delete existing data.
- Annual plans are refunded pro-rata on downgrade and on full cancellation. We don't pocket unused months.
- Plan change to Enterprise — handled by the GetUp team after we agree on a quote. Your workspace migrates without data loss.
Invoices and receipts
Stripe sends an invoice email after every successful charge. The email contains:
- A hosted invoice URL — view and download the PDF.
- The transaction reference and amount.
- The Stripe Customer Portal link — change card, change billing address, cancel subscription.
Need a VAT-compliant invoice in your name? The Stripe Customer Portal lets you set the company name and VAT ID; future invoices use those values. Past invoices can be re-issued by Stripe support if you change billing details mid-period.
Paying by bank transfer
For yearly Enterprise customers and any operator who specifically asks, we accept bank transfer instead of card. Email billing@getup.dev with your company details and we send a proforma; the workspace activates the moment the wire clears.
When a payment fails
Stripe retries failed charges several times over a few days. During the retry window your subscription is in past_due state — the workspace still works, but a yellow banner appears at the top of every page. After the final retry fails, the subscription is marked canceled. From there:
- Your workspace becomes read-only.
- You retain 30 days of read-only access to export anything you need.
- On day 30, the daily cron purges the workspace. Pre-day-30 you can pay the outstanding invoice from the Stripe portal and we restore active state instantly.
Cancelling
Cancel from /company/subscription → Cancel subscription, or from the Stripe Customer Portal. We treat both equivalently. After cancellation:
- You keep full access until the end of the current paid period.
- Then the workspace becomes read-only for 30 days for export.
- On day 30, the workspace is purged. KSeF documents already submitted to the Polish gateway remain on the gateway side per Polish law — only your local archive is removed.
Changed your mind during the read-only window? Click Reactivate on the same screen; everything is restored exactly as it was.