Gateway · Stripe Connect

Stripe Connect

Connect the Stripe account you use to charge your own customers. GetUp pulls charges and payouts read-only via Stripe Connect — your subscription billing to GetUp is a separate Stripe account and is not affected.

Region

EU · UK · US · global — wherever Stripe operates.

Two different Stripe relationships

We use Stripe in two separate places, and they don't mix:

  • Subscription billing — you pay GetUp via our Stripe account. Managed from /company/subscription.
  • Customer-charge sync — your Stripe account, where you charge your own customers, is connected read-only via Stripe Connect. Managed from /integrations. This page covers the second relationship.

What it does

  • Charges — successful card charges flow into GetUp's revenue view.
  • Payouts — Stripe payouts to your bank account land as inbound finance entries.
  • Refunds + disputes — surfaced inline against the original charge.
  • Read-only — GetUp can't initiate a charge or refund on your Stripe account from this integration.

How to connect

  1. Open /integrations, click Connect on the Stripe Connect card.
  2. You're redirected to Stripe's OAuth consent screen. Sign in to the account you charge your customers with (not the GetUp-billing one) and approve the read scopes.
  3. On callback, GetUp stores the encrypted refresh token, labels the connection with your Stripe display name, and triggers the first sync.

Data direction

Inbound only.

Disconnect

Disconnect from /integrations. The OAuth grant is revoked on Stripe's side; future charges and payouts stop syncing. Past data stays.

Where to go next

Something still unclear?

Open a workspace and try it, or email us with your scenario — we reply in hours, not days.